Call (567) 429-1919

Meet The Team

/Meet The Team
Meet The Team 2020-09-21T17:51:07+00:00

Brown Auto was founded to provided quality automotive service at a fair cost. The business has grown to were a team is necessary to satisfy the demand. Currently with 2 master certified technicians that dig into solving vehicle problems. There are two technicians that are the backbone of the repair work. Also, the team has two consultants that work with the customers. We all pull together to solve problems, assist each other in diagnosis. Lend hands where help is needed on a repair.

Communication is very important in the workflow. The customer needs and concerns need to be accurately described by the service consultant. The technician must thoroughly document all needed items for an estimate, prepare an estimate and relate to a consultant of what is needed. Once repairs are performed the technician must document all work completed and verify that the concern is corrected. Then the service consultant notifies the customer of progress and to make arrangements for vehicle pickup and payment. It is stressed that the quality of work and meeting customer’s needs are more important to get the volume of work completed. Without satisfied customers, the business would not grow and our family’s needs would be affected.

Kevin Brown

Senior Specialist/Owner

Kevin has over 20 years of experience. He earned an associates degree in Automotive Service Technology from Owens Community College. He received his ASE Certification as a Master Automobile Technician by 1998 and is licensed to date.

Mike Cleland

Technician Team Leader

Mike is an automotive service technician that is Master ASE certified. Automotive background in service departments of new car dealerships with specialty training in General Motor products. Mike is the shop’s technician team leader. He has always been an Ohio resident and lived in Findlay for over 30 years.

Andy Hughes


Andy is a service technician with specialties in exhaust, brakes, suspensions, and maintenance. From California and graduated from Fontana high school and resides in Findlay with an associate’s degree in Administration of Justice. Automotive experience in service departments of new car dealership, independent auto repair and exhaust repair businesses. Andy enjoys custom exhaust work.

Rikkz Premnath

Customer Specialist/Service Writer

Rikkz is the Service writer and Customer Service Consultant for Brown Auto. He also has experience in automotive service and electrical work. He is from India, came to the US to pursue an MBA and had a change of heart, and switched the majors to Masters in Divinity and graduated with it from Winebrenner Theological Seminary. He also has a Certification in Human Resource Management through Villanova University. Rikkz is a people person and enjoys serving the customers to the best of his ability.